AeronaClinic gives you the flexibility with your patient communication via SMS message, email, letter or our Patient Portal allowing you to keep in touch with patients, improving attendance rates, increase revenues and maintain customer loyalty through deeper engagement.
As with all features of AeronaClinic, the communication features are fully compatible with PC, Macs, tablets and smartphones.
Effective communication with your patients can help your practice on numerous levels. Firstly, an attractive-looking and intelligently-timed form of communication can give your practice an air of professionalism which can prove rewarding in maintaining customer loyalty. Moreover, sending appointment reminders and promotional communications helps improve new appointment bookings, attendance rates and therefore turnover. We make it easy for you to stay in touch with your customers, and for them to stay engaged with you.
- Communicate with your patient effectively
- Create professional-looking letters with or without the need of a letterhead
- Ability to create your own communication templates
- Receive SMS messages from your patient and see a full history
- Send Mass Communications
Set up automatic appointment reminders to patients ahead of their next appointment. With AeronaClinic you’re in control. AeronaClinic lets you decide when to send the reminder to your patient. Once set up it’s automatic, helping to improve appointment attendance rates. AeronaClinic even handles replies so your patients can keep in touch with you and notify you that they’re running late or require a reschedule keeping you informed at all times.
Effective Patient Communication
With AeronaClinic you can contact your patient one of three ways: email, SMS or a letter. This ensures your patient receives your communication in a way that suits them giving you the best chance of keeping them engaged.
Using Aerona’s integrated Practice Management Software communicate and keep patients updated regularly via email
Our web-enabled text editor allows the user to create standardised messages by inserting simple merge fields. Once created the message can be saved so you can reuse it over and over again. What’s more, as Aerona is a cloud-based Practice Management software you can save as many as you like without worrying about clogging up your machine it’s all saved online! Create your own library of saved messages and reduce the time taken to send letters in the future.
Send informative marketing messages to all your patients or simply create a mailing list using our intuitive filtering system. This is particularly useful when sending appointment recall communications ensuring your patients are well informed about upcoming appointments helping to increase those all-important attendance rates.